Privacy Policy
Last updated: April 9, 2026
Overview
CatalogPDF ("CatalogPDF", "we", "us", or "our") provides software that helps users create catalogs and related documents.
We respect your privacy. This Privacy Policy explains what information we collect, how we use it, when we share it, how long we keep it, and the choices you may have.
By using CatalogPDF, you agree to this Privacy Policy.
Information We Collect
Account and contact information
When you create an account or contact us, we may collect:
- your name
- your email address
- login information and authentication details
- your organization name, if provided
- customer support communications
Payment and subscription information
If you purchase a paid plan, we may collect or receive:
- subscription status
- billing plan
- transaction and invoice information
- limited payment-related metadata
Payments are processed by third-party payment providers. We do not store full payment card details on our own servers.
User content and saved project data
If you use features that save or sync your work, we may store data related to your account and projects, including:
- saved catalogs or documents
- uploaded content and files
- project settings and preferences
- organization and workspace data
Some features may still process data locally in your browser, but paid or account-based features may involve storing data on our systems or with our service providers.
Usage and product interaction data
We collect information about how users interact with CatalogPDF so we can improve the product, such as:
- pages viewed
- features used
- clicks, flows, and general in-product activity
- device/browser information
- approximate location based on IP address
- referral and session information
- crash reports, diagnostics, and error logs
We use this information for product analytics, security, troubleshooting, performance monitoring, and service improvement.
Cookies and similar technologies
We use cookies and similar technologies for core website and product functions, for example:
- keeping you signed in
- remembering language preferences
- maintaining session state
- understanding product and website usage
- improving performance and reliability
We do not use cookies for third-party advertising, we do not run ads, and we do not sell your personal data.
How We Use Information
We use personal information to:
- provide, operate, and maintain CatalogPDF
- create and manage user accounts
- process subscriptions and billing
- store and sync user data for account-based features
- personalize the experience, such as language preferences
- respond to support requests
- improve the product and develop new features
- monitor service performance, detect bugs, and fix errors
- protect against fraud, abuse, unauthorized access, and security issues
- comply with legal obligations
- enforce our Terms and other policies
Legal Bases for Processing
Where required by law, we process personal information on one or more of the following bases:
- performance of a contract with you
- our legitimate interests in operating and improving the service
- your consent, where required
- compliance with legal obligations
How We Share Information
We may share information:
- with service providers that help us operate the service, such as hosting, authentication, analytics, error monitoring, customer support, and payment processing providers
- within your organization or workspace, where the product is designed for shared access
- when required by law, regulation, legal process, or governmental request
- to protect the rights, property, and safety of CatalogPDF, our users, or others
- in connection with a merger, acquisition, financing, or sale of assets
We do not sell personal data. We do not share personal data for third-party advertising.
International Data Transfers
Your information may be processed in countries other than the country where you live. Where required, we take reasonable steps to protect personal information when it is transferred internationally.
Data Retention
We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- while your account is active
- while needed to provide the service
- as needed for billing, tax, accounting, legal, security, and dispute-resolution purposes
If you delete your account or request deletion, we may delete or anonymize your information, except where we need to keep certain data for legal, security, fraud-prevention, accounting, or contractual reasons.
Your Rights and Choices
Depending on where you live, you may have rights to:
- access your personal information
- correct inaccurate information
- request deletion
- object to or restrict certain processing
- withdraw consent where processing is based on consent
- request a copy of certain data
You may also be able to:
- update account information from your account settings
- control cookies through your browser settings
To exercise privacy rights, contact us at support@catalogpdf.com.
Security
We use reasonable technical and organizational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
CatalogPDF is not directed to children, and we do not knowingly collect personal information from children under the age required by applicable law. If you believe a child has provided personal information to us, please contact us.
Third-Party Services
CatalogPDF may rely on third-party services such as hosting, authentication, analytics, error monitoring, and payment providers. Their handling of data is governed by their own privacy policies and terms.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version on this page and update the "Last updated" date. Your continued use of CatalogPDF after changes take effect means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at: